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LEAH GLASS

Understanding [in]equity through physical and social phenomena

ABOUT

Leah is a sociologist, user experience researcher, and organizational learning & strategy consultant. 

Current research interests include racism, the non-profit industrial complex, the discourse of "diversity", digital sociology, and urban education.

In her free time, Leah can be found cuddling with her cat, reading YA novels, and watching and playing soccer.

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SERVICES

Using a systems approach, I employ inclusive and collaborative research practices that have the power to transform people and organizations.

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Implementation Planning
doing work together

SURVEY DESIGN & ANALYSIS

Staff engagement surveys are essential to retention and high employee satisfaction. Together we can build the right type of survey that will help you gain clear insights on staff wants and needs.

USER EXPERIENCE RESEARCH

Our end users are our most important stakeholders. Using human-centered mixed-method research approaches, I can support your team in any phase of user research to understand pain points and provide recommendations for product, feature, and service improvements.

PROGRAM EVALUATION

Understanding what works and what doesn't is critical for learning and improvement. By engaging all stakeholders involved, I can create a comprehensive evaluation plan to help you and your organization understand if your programs are reaching your desired outcomes.

CONTACT ME

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